Dhalchand Mahto | Full Stack Developer & Customer Experience Specialist

About Me

Know Me Better

A passionate professional bridging the gap between technology and customer satisfaction

👨‍💻

🎯

2+ Years

Professional Experience

Full Stack Developer & Customer Experience Specialist

Hello! I'm Dhalchand Mahto, a dedicated professional based in Chennai, Tamil Nadu. With a unique blend of technical skills and customer service expertise, I bring a holistic approach to every project.

My journey spans across banking, finance, and technology sectors, giving me a deep understanding of both user needs and business requirements. I specialize in building web applications, CRM solutions, and creating seamless digital experiences.

When I'm not coding, you'll find me exploring new technologies, optimizing workflows, or helping businesses improve their customer engagement strategies.

Chennai, Tamil Nadu

Open to Remote

Hindi & English

Available Immediately

Career Journey

Work Experience

My professional journey across various industries

Oct 2025 - Present

BPS Process Associate

Hexaware Technologies Pvt Ltd

Currently working as BPS Process Associate, handling business process services and contributing to operational excellence in technology solutions.

Jan 2024 - Mar 2025

Loan Executive

Quess Corp Limited, Chennai

Back office executive for Muthoot company handling loan against property, home loans, and Vyapar loans. Experienced with Finnone and NamasteCredit software.

Sep 2023 - Jan 2024

Customer Care Executive

Aegis Customer Support Services (Remote)

Provided exceptional customer support through work-from-home setup, handling customer inquiries and resolving issues efficiently.

Feb 2023 - May 2023

Customer Care Executive

GLOBIVA SERVICES, Bangalore

Verification process agent handling outbound calls, ensuring quality customer interactions and process compliance.

Nov 2022 - Jan 2023

Verification Executive

BIG TREE RESOURCE MANAGEMENT, Bengaluru

Back office verification role ensuring accuracy and compliance in customer documentation processes.

Oct 2019 - Nov 2020

CSC Operator

CSC e-Governance Services, Jharkhand

Managed Common Service Center operations, providing digital government services to citizens.

Previous Role

Customer Care Executive

Shadowfax Technologies Pvt Ltd

Handled customer care operations for logistics and delivery services, ensuring smooth customer experience and issue resolution.

My Expertise

Skills & Technologies

A diverse skill set spanning development, design, and customer service

Web Development

PHP MySQL HTML5 CSS3 JavaScript Laravel Flutter

Design & Tools

Adobe Photoshop Canva Graphics Design Video Editing Unreal Engine UI/UX

Software & CRM

CRM Software Finnone Microsoft Office Excel Google Sheets PowerPoint

Digital Marketing

Google Ads Facebook Ads SEO E-Commerce Sales Support Social Media

Customer Service

Customer Support Technical Support Live Chat Voice Process Help Desk Communication

Professional Skills

Team Management Data Management Data Entry Time Management Leadership Analysis

My Work

Featured Projects

Showcasing some of my best work and creative solutions

HTML CSS JavaScript

Asiainfo Website

Corporate website with modern design, featuring futuristic animations, glassmorphism effects, and responsive layout.

Flutter Firebase Dart

HireMe App

Professional hiring platform built with Flutter, featuring phone authentication, service booking, and real-time chat.

Laravel PHP MySQL

SARTHI 3.0 CRM

Comprehensive CRM system for BPO Banking with workflow automation, lead management, and detailed analytics dashboard.

Education

Academic Background

My educational journey and qualifications

🎓

Bachelor of Commerce (B.COM)

Vinoba Bhave University

Giridih, Jharkhand • 2016 - 2019

📚

High School (10th)

Secondary Education

Jharkhand

Get In Touch

Let's Work Together

Have a project in mind? Let's connect and bring your ideas to life!

Contact Information

I'm always open to discussing new projects, creative ideas, or opportunities to be part of your vision.

Email

help.inspireindia@gmail.com

Phone

+91 88738 22809

Location

Chennai, Tamil Nadu 600032